What will your team work on?
A proposed sequence, adapted to your tools, experience and available time.
Recognise the system
Identify which tools use AI, the task each supports and the data being supplied. Distinguish generating, classifying and recommending.
Understand failure modes
Work through invented facts, incomplete summaries, bias and misplaced confidence. Discuss the consequences for the people affected by a decision.
Apply the organisation’s rules
Translate policy into everyday choices: approved accounts, permitted data, source checking and escalation when the answer is uncertain.
Keep a useful record
Record the topics covered, roles involved and questions still open. Plan further learning where the use case needs more specialist knowledge.
What does practice look like?
An AI use checklist and a record of learning needs
Review three fictional AI outputs: a customer answer, an HR summary and a financial commentary. Decide what can be checked, what must be escalated and what should not be used.
A teaching example. It does not describe a completed client engagement.
| Work product | What makes it usable |
|---|---|
| Source material | Approved inputs, with the useful context retained. |
| Reusable instructions | A clear task, constraints and expected output format. |
| Review checklist | The checks a colleague must perform before using the result. |
| Next experiment | An owner, an example and criteria for deciding whether to continue. |
What should you bring?
Bring a concrete question, a representative example and the rules your team already follows. The purpose of preparation is to spend the session practising, with the right accounts, permissions and source material in place.
- A task that someone on the team does regularly.
- An approved AI tool, or a decision about which environment to use.
- A sample that can be shared safely, preferably stripped of sensitive data.
- A reviewer who knows what a good result should look like.
The final proposal sets the duration, group size, trainer, scope and fee. Tool subscriptions and any follow-up are specified separately.
