| Task | Starting material | Human check |
|---|---|---|
| Product content | Approved specification sheet | Check every feature and condition |
| Catalogue classification | Sample product records | Review ambiguous categories |
| Customer reply | Return policy and invented query | Check eligibility and escalation |
What could a practical exercise look like?
Prepare a product description from an invented specification sheet. Add a request for a claim absent from the sheet. The team must identify the gap, preserve the actual specifications and prepare a reusable checking routine.
What working document could the team keep?
A specification-linked product draft and a catalogue review checklist.
What needs particular care?
Do not invent certifications, materials, health benefits, delivery times or stock availability. Publishing and commercial promises require an authorised review.
What should you prepare before the session?
Bring one representative task and explain who performs it, which sources are available and who reviews the result. Agree the tools and documents authorised for the exercise before sharing anything. The final programme, trainer, dates and quotation are defined during scoping.
